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FAQs / Help

How do I use my DigiTicket?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online.  Please speak to us in store.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

Is there wheelchair access?

Yes, but as we are a working farm outside terrain can be bumpy and muddy.

Can I purchase a ticket in-store or on the day.

Most tickets can be purchased on the day If there are spaces available, unless specified for seasonal events such as Christmas, when on the door tickets will not be available.

How can I get in contact with you?

If your booking is for our playbarn/farm park or seasonal events, please email; pinkpigplaybarn@gmail.com

For restaurant bookings such as afternoon tea please email; restaurantpinkpigfarm@gmail.com.

For farmshop/butchery bookings please email; shop.pinkpigfarm@gmail.com